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Support

Questions, feedback or a problem? We're happy to help.

Contact

Reach us any time at support@livona.app. We usually reply within two to three business days.

Which data does Livona use?

Livona reads selected values from Apple Health — such as heart rate, HRV, VO₂max, sleep and steps. The app only reads this data; it never writes anything back to Apple Health. All calculations happen on your device.

Does my health data leave the device?

No. Livona has no account and no servers. Your health data is never sent to the cloud. See the privacy policy for details.

Why do I see "not enough data"?

Some analyses need several weeks of history in Apple Health or an Apple Watch. Also check under iOS Settings › Privacy & Security › Health › Livona whether the app has access to the required values.

How do I unlock Pro?

Livona is unlocked with a one-time purchase — no subscription. After the purchase, all current Pro features are available permanently.

I already purchased — how do I restore it?

Open Settings in the app and tap "Restore purchases". Be sure to use the same Apple ID as for the original purchase.

Is Livona a medical device?

No. Livona does not provide diagnoses and does not replace medical advice, diagnosis or treatment.